PROCESS
Versatility's culture emphasizes partnerships with our customers, vendors, and academia. Engineering personnel use QStepTM, our customer engagement process, to drive a project's success by positively impacting quality, cost, and delivery. Versatility Tool Works strives to be a true business partner by offering a spectrum of value added services including tooling, design, engineering, state of the art manufacturing, and inventory fulfillment. Our involvement with local engineering universities to conduct testing and basic research projects has led to improved product and process performance. These projects allow collaboration between Versatility's engineers, students, and professors to solve complex engineering problems. The students and academics are enriched by our engineers' expertise and years of real world experience while Versatility gains access to insight and technology found only within research institutions. The learning experience not only benefits everyone involved in the process, but ultimately and most importantly, it benefits our customers.
Versatility Tool Works provides fulfillment programs that help keep our customers lean. Current options include vendor managed inventory, Kanban, hold for release, 24 hour quick ship, and other JIT based systems. Customers benefit with real cost savings by reducing administrative costs, inventories, and floor space requirements because they can trust Versatility to deliver the right product, in the correct quantity, at the necessary time.
